Terms and Conditions

Legal Information · Ravenstoney™

Terms and Conditions

These Terms and Conditions govern access to and use of ravenstoney.com and purchases made through this website. By using the website or placing an order, you agree to these terms to the extent permitted by applicable law.

1. Business Information

Ravenstoney™ and ravenstoney.com are owned and operated by Quanzhou Shiye Network Technology Co., Ltd. References to “Ravenstoney,” “we,” “us,” and “our” refer to the business operating this website.

2. Eligibility and Lawful Use

You must be legally capable of entering into a binding agreement under the laws applicable to you. You agree to use this website lawfully and not to interfere with its operation, compromise its security, submit fraudulent orders, or infringe the rights of others.

3. Product Information

We make reasonable efforts to present product descriptions, photographs, specifications, prices, and availability accurately. Errors, omissions, and display variations may occur. Lighting, photography, and device settings may affect the appearance of product colors and finishes.

Dimensions, materials, included components, intended uses, and compatibility details may vary between products. Please review the specific product listing before purchasing.

4. Prices and Taxes

Prices and the applicable transaction currency are displayed on the website and during checkout. The final total may include shipping charges, applicable taxes, discounts, and other charges disclosed before purchase.

Prices, availability, and promotions may change over time. Changes will be handled in accordance with applicable law and will not unlawfully alter rights arising from an accepted order.

5. Orders and Acceptance

Submitting an order constitutes an offer to purchase the selected items under the terms presented during checkout. An automated confirmation indicates that we have received the order information but does not necessarily establish final acceptance.

We may verify payment, inventory, delivery details, or transaction information before fulfillment. Where permitted by law, we may decline, suspend, or cancel an order if payment authorization fails, an item becomes unavailable, a material listing error occurs, or fraud is reasonably suspected.

If payment has been collected for an order that is canceled, any applicable refund will be handled in accordance with the relevant policy and applicable law.

6. Customer Information

You are responsible for providing accurate information required to place and receive an order, including contact details, billing information, and delivery addresses. We process relevant personal information as described in our Privacy Policy.

7. Payment

Payment methods available for an order are displayed during checkout. Transactions may be subject to authorization and verification by third-party payment providers. An order may not proceed until the required authorization is complete.

8. Shipping, Returns, and Refunds

Shipping arrangements, delivery estimates, return eligibility, and refund procedures are described in the relevant store policies and checkout disclosures. Delivery estimates are not guaranteed unless expressly stated otherwise.

Nothing in these terms removes consumer rights or remedies that cannot legally be excluded or restricted.

9. Intellectual Property

Website text, branding, logos, graphics, photographs, layouts, and other content may be owned by or used with permission by the relevant rights holders and may be protected by intellectual property laws.

You may use website content for lawful personal shopping purposes. You may not reproduce, distribute, modify, or commercially exploit protected content without authorization, except where permitted by law.

10. Promotions

Promotional offers may have eligibility requirements, validity periods, exclusions, usage limits, or other conditions disclosed with the offer. Unless expressly stated, promotions should not be assumed to combine with other discounts or apply retroactively.

11. Third-Party Services

The website may rely on third-party services for hosting, payment processing, delivery, analytics, or other functions. Independent providers may be governed by their own terms and privacy notices. Our responsibilities remain subject to applicable law.

12. Website Availability

We aim to maintain a functional website, but uninterrupted access cannot be guaranteed. Maintenance, technical issues, connectivity problems, and service interruptions may affect availability.

13. Disclaimers and Liability

To the extent permitted by applicable law, we do not guarantee that every website feature will always be uninterrupted or error-free. Any limitation of liability applies only to the extent legally enforceable. Nothing in these terms excludes liability or statutory rights that cannot lawfully be excluded.

14. Changes to These Terms

We may revise these terms as our business, services, or legal obligations change. Updated terms will be published on this page with a revised date. Changes will apply as permitted by law and will not retroactively remove mandatory consumer rights.

15. Applicable Law and Disputes

These terms are subject to applicable law. Disputes will be addressed through procedures and forums required or permitted by the relevant law. Nothing in this section limits mandatory consumer protections.