Terms of Use

Website Access · Acceptable Use

Terms of Use

These Terms of Use describe the conditions under which you may access and use ravenstoney.com. By visiting or using the website, you agree to comply with these terms and applicable law. If you do not agree, please discontinue use of the website.

1. Website Operator

Ravenstoney™ and ravenstoney.com are owned and operated by Quanzhou Shiye Network Technology Co., Ltd. References to “Ravenstoney,” “we,” “us,” and “our” refer to the business operating this website.

2. Permitted Use

You may use this website to browse products, review product information, obtain customer support details, and make lawful purchases. You agree to use the website responsibly and in accordance with these terms and applicable law.

3. Prohibited Conduct

You must not use the website to engage in unlawful activity or interfere with the experience, rights, or security of others. Prohibited conduct includes:

Submitting fraudulent orders, false information, or unauthorized payment instructions.
Attempting to gain unauthorized access to website systems or restricted information.
Introducing malicious software or activities intended to disrupt website operations.
Using automated systems to extract content in violation of applicable law or reasonable access restrictions.
Copying or commercially exploiting protected content without authorization.
Impersonating another person or misrepresenting your relationship with Ravenstoney™.
Infringing intellectual property, privacy, or other legal rights.

4. Product Content and Availability

We make reasonable efforts to maintain accurate product descriptions, photographs, specifications, and prices. Errors, omissions, display variations, and changes in availability may occur. Please review the information for the specific product before purchasing.

We may correct errors, update information, or remove content where appropriate and permitted by law. Such changes do not remove mandatory rights relating to a completed purchase.

5. Intellectual Property

The Ravenstoney™ name, branding, logos, original written content, graphics, product photographs, website design elements, and other protected materials may be owned by Ravenstoney™ or the relevant rights holders.

You may view website content for ordinary personal and lawful shopping purposes. Unless permitted by law or authorized in writing, you may not copy, reproduce, republish, modify, distribute, or commercially exploit protected materials.

6. User Communications

If you submit a review, question, suggestion, photograph, or other material through a website feature or customer support channel, you are responsible for ensuring that your submission is lawful and does not violate another person's rights.

Do not submit confidential information, personal information belonging to another person without authorization, or material that is unlawful, deceptive, threatening, defamatory, or infringing. We may review or remove submitted material where appropriate and permitted by law.

7. Accounts and Security

If account functionality is available, you are responsible for maintaining the confidentiality of your login credentials and taking reasonable steps to protect your account, subject to applicable law.

Notify us promptly if you believe your account has been accessed without authorization. We may restrict access where reasonably necessary to address fraud, security risks, or material violations of these terms.

8. Third-Party Websites and Services

The website may provide access to third-party payment tools, delivery tracking, or external websites. These services are operated independently and may be subject to their own terms and privacy policies.

We do not control all third-party content or practices. Our responsibilities remain subject to applicable law.

9. Website Availability

We aim to keep the website accessible, but uninterrupted access cannot be guaranteed. Maintenance, technical issues, connectivity problems, and service outages may affect availability.

Any disclaimer concerning website availability applies only to the extent permitted by law and does not exclude mandatory consumer rights.

10. Limitation of Liability

To the extent permitted by applicable law, Ravenstoney™ will not be liable for indirect or consequential losses arising from website use where such limitations are legally enforceable. Nothing in these terms excludes liability or rights that cannot lawfully be excluded or restricted.

11. Suspension or Termination

We may restrict or suspend access to website features where reasonably necessary to address security concerns, suspected fraud, unlawful activity, technical risks, or material violations of these terms. Any action remains subject to applicable legal requirements.

12. Privacy

Your use of the website may involve the collection and processing of personal information. Our Privacy Policy explains the information that may be collected, how it may be used, and the choices or rights that may be available to you.

13. Changes to These Terms

We may revise these Terms of Use when our website, services, or legal obligations change. Updated terms will be published on this page with a revised date. Changes will apply as permitted by law, and mandatory consumer rights remain unaffected.

14. Severability

If any provision of these terms is found invalid or unenforceable, the remaining provisions will continue to apply to the extent permitted by law. Failure to enforce a provision on one occasion does not necessarily waive the right to enforce it later.

15. Applicable Law

These terms are subject to applicable law. Nothing in them prevents a customer from exercising a mandatory legal right or bringing a claim in a forum where applicable law requires that right to be available.